Privacy Policy

Last updated: July 2025

Welcome to the website of Yernayan Group ("the site", "we", "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal data when you use our website and services, including placing orders for services.


1. Information We Collect

When you use the website or place an order, we may collect:

  • Personal information you provide directly: such as full name, phone number, email address, home address or service location, and any other details you enter in the order form or communication with us.

  • Technical and analytical information: including IP address, browser type, operating system, access times, and pages viewed.

  • Cookies: we use cookies to improve user experience, secure the site, and perform statistical analysis.


2. How We Use Your Information

We use your personal data to:

  • Process orders and provide the services you requested.

  • Share necessary details (e.g., name, phone number, address) with the selected service provider to fulfill the order.

  • Improve our website and services.

  • Contact you regarding orders, support, or important updates.

  • Comply with legal and regulatory obligations.


3. Sharing Information with Service Providers

As part of our service, we share the essential information required to fulfill your order (such as name, phone number, address, and relevant details) with the chosen service provider. We require providers to use the data only for delivering the agreed service and to protect it according to applicable laws.


4. Sharing Information with Other Third Parties

Apart from sharing information with providers for service fulfillment, we do not sell or rent your personal information. We may share information with:

  • External service providers who help operate the website (e.g., hosting, analytics, payment processors).

  • Authorities if we are required by law or court order.


5. Data Security

Yernayan Group implements reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.


6. User Rights

Depending on applicable law, you have the right to:

  • Access your personal information.

  • Request correction or deletion of information.

  • Object to data processing in certain situations.

To make such requests, please contact us at:
📧 contact@hwalek.com


7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including processing orders, or as required by applicable law.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be posted on this page and will become effective immediately upon publication. We recommend reviewing this policy periodically.


9. Contact Us

For any questions or requests regarding this Privacy Policy, please contact us at:
📧 contact@hwalek.com